Frequently Asked Questions

1. How long will it take to process my order?

Standard orders are usually processed within 3–5 business days.

For custom racing suits, production typically takes 5–9 business days after the final design has been reviewed and approved.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

2. Can I personalize my racing suit?

Yes. GP WEARS provides full customization options for racing suits, allowing you to create a design that matches your preferences.

Available customization options include:

  • Name and racing number
  • Country flag
  • Team logos and sponsor branding
  • Colors and overall design
  • Custom body measurements

Before production begins, our design team will prepare a digital mockup for your review and approval.

⚠️ Please note: Personalized and customized products are final sale and cannot be returned or exchanged.

3. Is custom sizing available?

Yes. You can select a size from our standard size chart or request a suit made specifically according to your measurements.

For the best possible fit, we recommend carefully checking our sizing guide before placing your order. If you're unsure about measurements or sizing, our support team can assist you.

4. What are the estimated shipping times?

We provide worldwide shipping to customers across different regions.

Estimated delivery times are:

  • UK & Europe: 5–7 business days
  • USA & International: 6–8 business days

Shipping times can vary depending on your destination, courier service, customs processing, and other local factors.

Any customs duties, import fees, or applicable taxes are the responsibility of the customer.

5. Do you ship to international destinations?

Yes. GP WEARS ships worldwide.

International delivery generally takes around 5–8 business days, although the exact timeframe may vary depending on the destination country and courier service.

6. How do I track my shipment?

After your order has been dispatched, we will send a tracking number by email.

You can use this tracking number to follow your shipment through:

  • The courier's official tracking website
  • Our customer support team

If your tracking information has not arrived within the expected processing period, please contact our support team for assistance.

7. Are bulk or team discounts available?

Yes. We offer special pricing for bulk, team, and group orders.

Bulk orders are suitable for:

  • Racing teams
  • Motorsport clubs
  • Karting clubs and racing academies
  • Schools and colleges
  • Sports teams
  • Sponsors and brand partners
  • Motorsport communities
  • F1 fans and enthusiasts
  • Track-day participants
  • Corporate events

For larger quantities, please contact our sales team. We can provide a custom quotation and dedicated order support based on your requirements.

8. What is your return and refund policy?

We want every customer to be satisfied with their purchase. Eligible items can be returned within 14 days of delivery.

To qualify for a return:

  • Items must be unused and unworn
  • Products must be returned in their original packaging
  • Items must be in resellable condition
  • Return shipping costs are the customer's responsibility
  • Customized or final-sale products are not eligible for return

Once your returned item has been received and inspected, your refund or exchange will normally be processed within 5–10 business days.

9. Can I cancel or change my order?

Orders can be canceled or modified within 24 hours of purchase.

After this period, particularly once production has started, changes may no longer be possible. Customized orders cannot be altered after production has begun.

If you need to make a change, please contact our support team as soon as possible.

10. How can I contact GP WEARS?

Our customer support team is available to help with orders, sizing, customization, shipping, and other questions.

📞 Phone / WhatsApp: +44 7474 796883
📧 Email: info@gpwears.com
💬 Live Chat: Available on our website during business hours

We typically respond to customer inquiries within 12–24 business hours.